sz88 Privacy Policy —
Your Data, Our Responsibility

1 Introduction

This Privacy Policy explains how sz88 — the online entertainment platform accessible at sz88.fun — collects, uses, stores and protects the personal information of users based in Pakistan. By registering an account or using any part of the sz88 platform, you confirm that you have read and understood this policy.

We want to be straightforward with you. Privacy policies are often written in dense legal language that most people skip. We have written this one to be as clear and readable as possible so you actually know what is happening with your data.

This policy applies to all personal data collected through the sz88 website, mobile app and any communications between you and the sz88 support team. It covers data collected from users in Pakistan and is written in Pakistan English.

2 What We Collect

sz88 collects different categories of personal information depending on how you interact with the platform. Below is a clear breakdown of what is collected and when.

We do not collect any sensitive categories of personal data beyond what is listed above. We do not ask for financial account passwords, full card numbers or any information that goes beyond what is necessary to operate and secure your sz88 account.

3 How We Use Your Data

The information collected is used for specific, legitimate purposes. We do not use your data in ways you would not reasonably expect as an online gaming platform user. The main uses are:

• Account management: Creating and maintaining your sz88 account, processing logins, keeping your profile up to date and enabling all platform features.
• Transaction processing: Crediting PKR deposits to your account, processing withdrawal requests and maintaining an accurate financial ledger for your account history.
• Identity verification: Confirming you are who you say you are, verifying you are 18 or older, and meeting our internal fraud prevention requirements.
• Platform security: Detecting and investigating unusual activity, preventing fraud, identifying multi-account abuse, and protecting all users from bad actors on the platform.
• Customer support: Responding to your queries, resolving disputes related to sports betting results or casino game outcomes, and maintaining records of support interactions.
• Service improvement: Analysing aggregated usage patterns to improve game performance, betting market availability and the overall user experience on sz88.
• Communications: Sending you account notifications, security alerts, and — where you have opted in — promotional messages about bonuses and PSL season offers.
• Responsible gaming: Monitoring gaming patterns that may indicate problematic behaviour and providing self-management tools as described on our Responsible Gaming page.

4 Data Sharing

sz88 does not sell or rent your personal data to any third party. Data is shared externally only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors: When you make a PKR deposit or withdrawal using JazzCash, Easypaisa, Raast or a bank transfer, the relevant payment provider receives transaction data necessary to process that payment. Each provider operates under their own privacy policy.
• Game software providers: Third-party studios whose games are hosted in the sz88 Game Lobby may receive session identifiers and stake/outcome data to operate their RNG systems and resolve game disputes. Personal identification details are not shared with game providers.
• Fraud and security partners: sz88 uses specialised tools to detect fraud and multi-account abuse. These tools may process IP addresses, device fingerprints and behavioural patterns to flag suspicious activity.
• Legal requirements: sz88 may disclose user data if required to do so by a valid legal process or to protect the platform and its users from serious harm. We will always seek legal advice before responding to such requests and will disclose only the minimum necessary.

All third parties with whom data is shared are required to handle it securely and use it only for the purpose for which it was shared. sz88 does not authorise any third party to use your data for their own marketing purposes.

5 Payment Data & PKR Transactions

Given that sz88 handles real money transactions in PKR, we want to be especially clear about how payment data is managed.

When you deposit using JazzCash or Easypaisa, the transaction is initiated through the respective payment gateway. sz88 receives a confirmation of the transaction — including the amount in PKR, the transaction reference and the payment method used — but does not receive or store your JazzCash or Easypaisa account PIN, full account number or any credentials that could allow access to your mobile wallet.

For bank transfers and card payments, similar principles apply. Card numbers are processed by the payment gateway under PCI-DSS standards. sz88 stores only a masked reference (for example, the last four digits and card type) sufficient to match the withdrawal method without exposing sensitive payment details.

• All PKR transaction history is stored securely and accessible to you through the account transaction history section after login.
• Transaction records are retained for account management and internal record-keeping purposes for a defined period after your account is closed.
• If you believe there is an error in your PKR transaction history, contact support with the date, amount and payment method and we will investigate promptly.

6 Cookies & Tracking

sz88 uses cookies and similar technologies to keep the platform working properly and to understand how users interact with different sections of the site. Here is a plain-language breakdown of the cookies used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in as you navigate between pages, and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, display preferences and your last visited section (for example, sports betting or casino). These improve your experience but are not strictly required.
• Analytics cookies: Help sz88 understand which pages and features are most used, where users spend time and where issues arise. Data is aggregated and anonymised — individual browsing profiles are not created for advertising purposes.
• Third-party game provider cookies: Some game providers embedded in the Game Lobby may set their own cookies for game session management. These are governed by the respective provider's cookie policy.

Most browsers allow you to control cookies through your browser settings. Disabling essential cookies will affect platform functionality, including the ability to stay logged in during a session. Disabling analytics cookies will not affect your ability to use sz88.

7 Data Security

sz88 takes data security seriously and implements multiple layers of protection across the platform:

• SSL/TLS encryption: All data transmitted between your browser or app and the sz88 servers is encrypted. Look for the padlock icon in your browser address bar — it should always be present on sz88.fun.
• Password hashing: Your sz88 account password is never stored in plain text. It is stored as a one-way cryptographic hash, meaning that even internally, the original password cannot be retrieved.
• Access controls: Internal access to user data is restricted to staff who genuinely need it to perform their role — for example, support staff resolving a dispute or the finance team processing a withdrawal query.
• Regular security reviews: sz88 conducts periodic reviews of its data handling practices and platform security to identify and address vulnerabilities.
• Breach response: In the event of a data breach that affects your personal information, sz88 will notify affected users as promptly as possible and describe what happened, what data was involved and what steps are being taken.

8 Retention Periods

sz88 does not hold onto personal data longer than necessary. Retention periods are tied to the purpose for which each category of data was collected:

• Active account data (name, contact details, gaming history, transaction records): Retained for the full duration your account is active.
• Closed account data: After an account is closed — whether by you or by sz88 — core account and transaction records are retained for a defined period for internal record-keeping and dispute resolution purposes, after which they are deleted or anonymised.
• Identity verification documents: Retained for the period required for KYC (Know Your Customer) compliance and deleted securely once that period has elapsed.
• Support communications: Live chat transcripts and email correspondence are retained for a reasonable period to allow follow-up on open issues and to train support quality, after which they are deleted.
• Device and technical data: Session logs and IP data are retained for a shorter period primarily for security and fraud detection purposes.

If you close your sz88 account and wish to request early deletion of specific data categories, you can do so by contacting support. Requests will be assessed against our internal record-keeping requirements and actioned where possible.

9 Your Rights

As a user of sz88 you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team via live chat or email.

We aim to respond to all data rights requests within a reasonable timeframe. If a request cannot be fulfilled in full — for example because fulfilling it would conflict with a legal obligation — we will explain why clearly and outline what we can do instead.

10 Minors & Age Checks

sz88 is an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age is verified during the registration process through date of birth declaration, and identity verification documents may be requested to confirm this.

If sz88 becomes aware that a user account belongs to someone under 18, the account will be closed immediately. Any PKR deposits will be returned to the original payment method minus any winnings generated, and all data associated with the account will be handled in accordance with this policy.

If you are a parent or guardian and believe your child has created an sz88 account without your knowledge, please contact support immediately via live chat or email so we can act on it without delay.

11 Policy Changes

sz88 may update this Privacy Policy from time to time as the platform evolves, as new payment methods are added or as our internal practices change. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

If the changes are significant — meaning they materially affect how your data is used or what rights you have — we will notify registered users by email or via an in-platform notification where possible. Continued use of sz88 after a policy update is published constitutes your acceptance of the revised terms.

We recommend bookmarking this page and checking back periodically, especially before major events like PSL season when new promotional features may be introduced.

12 Contact

If you have any questions about this Privacy Policy, want to exercise a data right, or have a concern about how your personal information has been handled, the sz88 support team is here to help:

• Live Chat: Available 24/7 within the sz88 platform after login. This is the fastest channel for any privacy-related query.
• Email: [email protected] — for written requests, including formal data access or deletion requests. Please include "Privacy Request" in the subject line and describe what you need clearly.

For formal complaints about data handling that cannot be resolved through standard support, write to [email protected] with "Formal Privacy Complaint" in the subject line. Include your account username, a description of the issue and any relevant dates. We will acknowledge your complaint and provide a substantive response within a reasonable timeframe.